Privacy Policy

Brentford Cosmetic Dental

Our practice is committed to protecting patient privacy and managing personal and health information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles, and the Health Records Act 2001 (Vic).

We collect and hold personal and health information to:

Provide safe and effective dental care

Communicate with patients regarding appointments and treatment

Manage administrative and billing processes

Meet our legal and regulatory obligations

The types of information we collect may include:

Personal details (name, date of birth, address, contact details)

Medical and dental history

Clinical records, treatment plans, X-rays, and photographs

Health fund and payment information

Correspondence with other healthcare providers

All information is stored securely and is only accessed by authorised staff. We take reasonable steps to protect patient information from misuse, loss, or unauthorised access.

Patients may request access to or correction of their personal information by contacting the practice.

Privacy Complaints

If a patient has a concern or complaint about how their personal information is handled, they can contact our practice directly:

Brentford Cosmetic Dental

Email : info@brentforddental.com.au

Website : www. brentforddental.com.au

Phone Number : (03) 7023 0066

We will acknowledge and respond to all complaints within a reasonable timeframe.

If the patient is not satisfied with our response, they may contact:

(OAIC)

Website: https://www.oaic.gov.au

Phone: 1300 363 992